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Business Operations

Business Office

Business Operations Manager
Mario Fernandez - Mario.Fernandez@asu.edu

  • Pcard manager
  • "ATO" for all travel request

Business Operations Specialist
Shelby Hunt - Shelby.Myers@asu.edu

  • "Cost Center Manager" for gift and program accounts


The Business Operations team oversees all Gift (GF####) and Program (PG#####) accounts, excluding IIA accounts. For assistance with Grants (GR#####) and IIA accounts, please reach out to the Research Advancement team

  • Travel - Approvals, questions, and assistance
  • Payments, purchases, and reimbursements
  • Orders supplies and equipment
  • Provide account reports or updates
  • Scholarship support and processing of awards
  • Graduate funding oversight
  • Management of department property control and surplus/salvage requests
  • Financial, purchasing card (Pcard), and payroll oversight

Human Resources

Human Resources Specialist
Brittany Rahorn - Brittany.Rahorn@asu.edu


Research Advancement

Research Advancement Admin Sr.
Sam Bryner - Samuel.Bryner@asu.edu

Research Advancement Admin
Lyndsay Campbell - Lyndsay.Campbell@asu.edu

Research Finance Assistant
David Zona - dzona1@asu.edu


The Research Advancement team assists with pre-award (proposal prep and submission, finding opportunities) and post-award processing (no-cost extension, re-budgets, reports). They also process all financial transactions and travel on Grants (GR#####) and IIA accounts.

If you are unsure of who to contact, please reach out to Mario - Mario.Fernandez@asu.edu

Marketing and Communications

Marketing and Communications Manager
Shelley Linford - Shelley.Linford@asu.edu

  • Oversees marketing and communications
  • Supervisor to Communications Specialist Associate
  • Website development and maintenance
  • iSearch directory administrator
  • Graphic design (flyers, brochures, special events, etc.)
  • Community reports
  • ASU branding standards
  • Newsletters
  • Video production
  • Podcast production
  • Content dissemination
  • School news and event promotion
  • Faculty publishing services
  • Vendor relationships

Communications Specialist Associate
Jennifer Moore - JMoore39@asu.edu

  • Article composition
  • Media relations
  • Press releases
  • Social media

Academic Administration

Academic Office

Assistant Director Academic Administration

  • Academic Administrative Operations oversight
  • Front office operations
  • Facilities operations
  • Events (request form - interim)
  • Course scheduling/evaluations
  • Enrollment management analytics
  • Undergraduate program services
  • Graduate program services

Academic Personnel Specialist Sr.
Stephanie Rojo - stephanie.rojo@asu.edu

  • Faculty academic personnel actions (promotion and tenure, sabbatical reviews, probationary third year review, progress toward tenure, multi-year renewals and fixed-term promotions).
  • Faculty annual review and evaluation process
  • Faculty and postdoc recruitment process
  • Interfolio products such as APARS: Faculty Search, ASU Vita, and Review, Promotion & Tenure (RPT).

Assistant to Director
Carla McNeil-Baxter, baxterc@asu.edu

  • Administrative support for director
  • Travel/hotel/scheduling (director, visitors and guests)
  • Assists in coordinating events/faculty search visits including arranging equipment and catering, sending invitations and managing RSVPs
  • Faculty meeting agenda/minutes

Course Scheduling

Curriculum Coordinator
Cassidy Robinson, cassidy.robinson@asu.edu

  • Course Scheduling
  • Course Evals

All course scheduling and course evals communications should be directed to SSFD.CourseScheduling@asu.edu

Instructional Designer

Amanda Evans, Amanda.Joy.Evans@asu.edu

The instructional designer is available to assist all faculty and graduate students teaching online and in-person courses at SSFD. She can assist with the course ordering process, Canvas tips/questions, course quality assurance reviews, learning-tool advice, course accessibility, and general course-design feedback.

Front Office Operations

Front Office

Undergraduate Coordination
Nancy Landers - nancy.landers@asu.edu

  • Classroom facility issues
  • Final exam classrooms
  • Make-up exams
  • Syllabi requests
  • Textbooks
  • Undergraduate course overrides
  • Undergraduate registration issues
  • Undergraduate roster grades
  • Undergraduate Scholarships
  • Conference room/University classroom reservations
  • Classroom change requests


Coordinator/Facilities & Events
Monica Markman – Monica.Markman@asu.edu

Please direct all requests to SSFD.Facilities@asu.edu for the following:

  • Events request form.
  • Facilities support
  • Conference room/University classroom reservations
  • Keys (classroom zone)
  • Mail/FedEx
    Mail is picked up at 8:40 each weekday morning
  • Parking validation
    Advance notice is required for large quantities of 20 or more. Stamps are for guests only.
  • Key request/action form
    To complete a key request, please complete the Key Request form. Once you complete the form, please send to SSFD.Facilities@asu.edu or drop off in SS144.
  • Office move coordination
  • Telephones and voicemail
  • Recycling
    Information for ASU Blue Bin Recycling can be found at: https://cfo.asu.edu/recycle
    To request pick up service for your small blue recycling bin in your personal office, please complete a service request online at: http://webtma.asu.edu/ASUServiceRequest.
  • Shredding

Student Employees


  • Door name tags
  • Copy and scanning requests

If there are copy and scanning requests that you would like completed by the student workers, please fill out a copy request form and attach it to the material you would like copied or scanned. (exams, worksheets, book pages, documents, etc.) and place it in the work baskets located in SS 144, Cowden 118, or Payne 308. All requests must be given a minimum 48 hours in advance.

Things to include on the copy request form:

  • Duplex - yes or no Alternate Test forms A and B?
  • Stapled - yes or no 2 different colors for forms A and B?
  • Colored paper? Insert Scantron Answer Sheets?
  • Specific colors? Number Tests and Answer Sheets?

You can also send an email with all of the same information to the student workers at: DL.ORG.LA.TDSSSFD.StudentWorkers

Graduate Coordination

Online Masters Programs

Online Masters Programs Coordinator
Ashley Bustamante - abartle1@asu.edu

  • Online graduate programs recruitment
  • Graduate application process
  • Graduate College liaison
  • Graduate course overrides
  • Graduate program support
  • Graduate registration issues
  • Graduate roster grades
  • Graduate student accomplishments
  • iPOS
  • Maintaining continuous enrollment
  • Academic record changes
  • Academic probation and dismissals
  • Online graduate programs community management

PhD Programs

PhD Coordinator
Karyn Ricci - Karyn.Ricci@asu.edu

  • PhD program support
  • Comps
  • Defenses
  • Graduate application process
  • Graduate College liaison
  • Graduate course overrides
  • Graduate registration issues
  • Graduate roster grades
  • Graduate tuition remission posting
  • iPOS
  • Pass/fail forms (graduate)
  • Tuition remission processing

Undergraduate Advising

Academic Advising Manager
Lisa Barth - Lisa.Barth@asu.edu

Academic Success Coordinator
Kelli Ramirez - Kelli.M.Ramirez@asu.edu

Academic Success Coordinator
Jennifer Nelson - Jennifer.E.Nelson@asu.edu

Academic Advisor
Kim Zavala - kzavala2@asu.edu

Business Office Staff